Black screen

When I click save configuration after filling in the details for the first time I get this.

Fatal error: Maximum execution time of 30 seconds exceeded in F:\Program Files\wamp\www\thiruma.com\sites\all\Modules\kaltura\kaltura_client\kaltura_client_base.php on line 107

But next time when I go I get the partner ID filled in. The problem is that when I click the Create content -> Create Kaltura Media Node. I get a black screen

Hi,

When you go to the configuration and see that the partner ID is filled in - what are the statuses you see above the partner info ?

The first status is about connecting to kaltura server and opening a session, is it green and says

Drupal to Kaltura Session Test:
Session status: OK

?

If it is red, it means the registration was not successful (which I believe that is the problem since the registration process probably never finished).
If the status is RED, delete the partner ID from the field and save configuration, then you'll receive the registration form again.

BTW - did you get an email from Kaltura with the partner details ?

Where am i suppose to set this Partner ID details which i got in the mail?

After activation, you are supposed to to register as a partner - and then all your content is saved under your partner details. Check out this video tutorial (give it a few minutes to load, it's worth it...) - http://drupal.kaltura.org/tutorial/

hey Thanks allot thats great video. Now i am able to upload the files.
After uploading the files when i look in to kaltura/entries i dont see any of the files here.
Am i missing something here ?

Re: Kaltura Black Screen

Postby lbyhet on Thu Apr 02, 2009 5:09 pm
Same issue here.

I'm running a local Drupal / Kaltura installation on macosx, crossdomain is in the right place and i'm registered.

When i try to add a Kaltura media node i have a black screen that just freeze and firefox footer displays "Connecting to cdn.kaltura.com.." and it seems it never connect.

Is there a way to solve this problem?

I was able to load the node upload interface after configuring everything on a server with a public address so that crossdomain.xml is accessible from the outside. Now i have another type of problem: after uploading, my drupal is unable to retrieve video! I dont know where to start to solve that.

What do you mean by retrieve? It can't play the video?

I am confused by this forum... It appears to be someone talking to themselves.

That said, I want to add that I have also seen the "black screen" what happens in my Drupal site (6.10) is that when the Kaltura popup screen appears when creating a video node, a black background obscures half the site behind it. Looks odd. Everything functions OK, but it doesn't appear the way it should.

Thoughts anyone?

ggevalt,

The reason for the "someone talking to themselves" is that we migrated from the old community forums (http://community.kaltura.org/) and we copied selected important issues to these forums as well.

Regarding the black-screen issue - do you have module 'lightbox2' installed ?
it uses a div with id 'overlay', which kaltura uses as well and their CSS conflicts and causes this behavior.

If you have lighbox2 installed and you don't use it - remove it and report back the result.
If you use lightbox2c - you should alter Kaltura module

• kaltura.js - function kalturaInitModalBox - adds the DIV element with id 'overlay' - change id to 'kaltura_overlay'[/*]
• kaltura.css - find #overlay, change to #kaltura_overlay[/*]

if you don't have lightbox2 installed - is there any other module that uses a div with id 'overlay' and has a CSS configuration for it ? the same solution as above (changing id) should work as well.

Gonen