Cannot access KMC

6 replies [Last post]
Joined: 09/16/2009
Points: 2

I have successfully installed Kaltura on Linux 64 Bit However when I go to the root directory I get the "Welcome to Kaltura Community Edition (KalturaCE)" with all the links etc but can't access the KMC.

I want to get to the Kaltura Management Console (KMC). However the link keeps returning me to the "Welcome to Kaltura Community Edition (KalturaCE)"

How do I get to the Management Console?

Thanks

Joined: 01/05/2009
Points: 1697

You have an issue with Apache ModRewrite.. either configuration or htaccess..
Did you follow the instructions on the Getting Started Guide?

Joined: 09/16/2009
Points: 2

ok...I don't have access to the httpd.conf file as I am hosting with Hostmonster and they won't give me access. The server is set up to use the .htaccess as an override.

I tried putting "LoadModule rewrite_module modules/mod_rewrite.so" in the .htaccess file but then it kept giving me 404 error.

I have an .htaccess in the root directory (That applications like Gallery2 use) and the there is also a .htaccess file in the KalturaCE directory that I tried. Both gave 404 error for my whole site.

I am doing something wrong.....Just not sure what it is.

Joined: 02/22/2009
Points: 97

Hi,

I'm not sure you can add "loadModule" directive to .htaccess file at all.

if your hosting says that modRewrite is enabled - the rules supplied with KalturaCE .htaccess file should work.
In that case, there might be a conflict caused by the other .htaccess.

if your hosting service is not loading modRewrite - then it doesn't meet the requirements of KalturaCE, and you should either ask them to enable it, or move the KalturaCE to another hosting service if possible.

Gonen

Joined: 10/06/2009
Points: 1

I have the exact same problem. I have got through the install but it just loops back to the main page (with no css) when I try and access the server monitor

Ubuntu 9.04
PHP 5.2.6-3ubuntu4.2
Apache/2.2.11 (Ubuntu)
mysql 5
mod rewrite is enabled

Installed with defaults and I followed the guides. It is only being accessed locally right now
Good chance I may have something wrong with my virtual hosts file

any help would be appreciated

Joined: 10/30/2009
Points: 3

I just installed CE on my shared host, and have the same problem. mod_rewrite is on and Allowoverride is set to all for this server.

I had no errors during install, except that memcache was not installed.

I've installed CE on a subdomain: subdomain.mydomain.com, and at that page the server is up and running. There are two issues so far:

1. Cannot access KMC - I am looped back to the main "server is running" page.
2. None of the samples work: where a video should be, this error:
Error in multiRequest : KalturaUiConfERROR - THE FILE DOES NOT CONTAIN LAYOUTS ELEMENT ! WRAPP THE LAYOUT WITH LAYOUTS.

I love the idea of this app... just haven't been able to test it out successfully for my applications. Any help is appreciated.

Joined: 07/30/2009
Points: 2

I just installed CE on my shared host, and have the same problem. mod_rewrite is on and Allowoverride is set to all for this server.
I had no errors during install, except that memcache was not installed.

I've installed CE on a subdomain: subdomain.mydomain.com, and at that page the server is up and running. There are two issues so far:

1. Cannot access KMC - I am looped back to the main "server is running" page.
2. When i request the URL: http://kaltura.ccrtvi.local/index.php/kmc?tab=server i receive this error log

[Tue May 25 17:40:09 2010] [error] [client 10.103.1.35] PHP Notice:  Constant SF_ROOT_DIR already defined in /var/www/html/kalturaCE/kaltura/alpha/config/sfrootdir.php on line 2
[Tue May 25 17:40:09 2010] [error] [client 10.103.1.35] PHP Notice:  Use of undefined constant SF_APP - assumed 'SF_APP' in /var/www/html/kalturaCE/kaltura/alpha/apps/kaltura/lib/batch/myBatchBulkUpload.class.php on line 5
[Tue May 25 17:40:09 2010] [error] [client 10.103.1.35] PHP Notice:  Constant SF_ROOT_DIR already defined in /var/www/html/kalturaCE/kaltura/alpha/config/sfrootdir.php on line 2, referer: http://kaltura.ccrtvi.local/index.php/kmc?tab=server
[Tue May 25 17:40:09 2010] [error] [client 10.103.1.35] PHP Notice:  Constant SF_ROOT_DIR already defined in /var/www/html/kalturaCE/kaltura/alpha/config/sfrootdir.php on line 2, referer: http://kaltura.ccrtvi.local/index.php/kmc?tab=server
[Tue May 25 17:40:09 2010] [error] [client 10.103.1.35] PHP Notice:  Use of undefined constant SF_APP - assumed 'SF_APP' in /var/www/html/kalturaCE/kaltura/alpha/apps/kaltura/lib/batch/myBatchBulkUpload.class.php on line 5, referer: http://kaltura.ccrtvi.local/index.php/kmc?tab=server
[Tue May 25 17:40:09 2010] [error] [client 10.103.1.35] PHP Notice:  Use of undefined constant SF_APP - assumed 'SF_APP' in /var/www/html/kalturaCE/kaltura/alpha/apps/kaltura/lib/batch/myBatchBulkUpload.class.php on line 5, referer: http://kaltura.ccrtvi.local/index.php/kmc?tab=server
[Tue May 25 17:40:09 2010] [error] [client 10.103.1.35] PHP Notice:  Constant SF_ROOT_DIR already defined in /var/www/html/kalturaCE/kaltura/alpha/config/sfrootdir.php on line 2, referer: http://kaltura.ccrtvi.local/index.php/kmc?tab=server
[Tue May 25 17:40:09 2010] [error] [client 10.103.1.35] PHP Notice:  Use of undefined constant SF_APP - assumed 'SF_APP' in /var/www/html/kalturaCE/kaltura/alpha/apps/kaltura/lib/batch/myBatchBulkUpload.class.php on line 5, referer: http://kaltura.ccrtvi.local/index.php/kmc?tab=server

[code]

The environment is
[code]
[root@jit-base-template ~]# uname -a
Linux jit-base-template 2.6.18-164.el5 #1 SMP Thu Sep 3 03:28:30 EDT 2009 x86_64 x86_64 x86_64 GNU/Linux
[root@jit-base-template ~]# cat /etc/redhat-release
CentOS release 5.4 (Final)
[root@jit-base-template ~]# php -version
PHP 5.2.13 (cli) (built: Apr  6 2010 18:27:05)
Copyright (c) 1997-2010 The PHP Group
Zend Engine v2.2.0, Copyright (c) 1998-2010 Zend Technologies
[root@jit-base-template ~]# apachectl -version
Server version: Apache/2.2.3
Server built:   Mar 27 2010 13:52:09
[code]

Marc