Cannot reach host, make sure you typed correctly and the server is configured properly

8 replies [Last post]
Joined: 04/05/2009
Points: 6

I get this message when I run the install. I am running PHP version 5.2.9 on Apache 2.2.11 and MySQL 5.1.30 on CentOS 5.3. Can someone please help here?

Thanks
Todd

Joined: 05/14/2009
Points: 35

If you are using a intranet virtual host you will need to configure your /etc/hosts file and setup your virtualhost in the apache configuration file.

Joined: 04/05/2009
Points: 6

Thanks RedBeard,
I am running this on a hosted system. Kaltura is install in the /kalturaCE folder off the root. I can't get pass the error message. Any suggestions?

Thanks
Todd

Joined: 05/14/2009
Points: 35

Do have access to your log files?

Joined: 04/05/2009
Points: 11

And I'm in #kaltura on irc.freenode.net if anyone fancies discussing it.

Joined: 08/28/2009
Points: 2

I am also receiving the same notification and cannot get forward.

Im trying to install Kaltura locally on XAMPP 1.7.1 on a Windows XP computer.

Any help would be greatly appreciated.

Joined: 08/31/2009
Points: 2

I am encountering the same problem during installation. I am running on PHP 5.2.9, with MySQL 5.0.81-community and Apache 2.2.10. Linux version 2.6.18-128.4.1.el5PAE

I can't get past the Server Configuration: Server URL:

Regardless of what I type, either hostname or IP, even localhost, it still give me this error "Cannot reach host, make sure you typed correctly and the server is configured properly"

Please help me on moving on.

Joined: 08/31/2009
Points: 2

Ok, i manage to solve the problem.

in ../kalturaCE/install/general_info.php

on line 64, I just removed the following, and the installation will proceed.

Cannot reach host, make sure you typed correctly and the server is configured properly

For some strange reason, this actually solved the problem... Hope this help you too...

MyKeL

Joined: 12/14/2009
Points: 1

I was honestly a little skeptical of this solution (it doesn't make any sense: why would removing display code change the underlying behavior?).

I tried it anyway (nothing to lose!) and it worked. Go figure.

(I had to go back a step and then forward again before the modified code was used, but then it moved right on to the next step after submitting the form.)