Couldn't import partner details. CURL_ERROR [desc] => Couldn't resolve host

2 replies [Last post]
Joined: 11/23/2009
Points: 7

I've installed KalturaCE on a CentOS 5.4 box in vmware and installed the Drupal module and got everything working fine. Now I'm creating a production server using CentOS 5.4. KalturaCE installs fine and I can upload videos through the management console and view them.

When entering partner details in the Drupal module I get this error:

Couldn't import partner details.
Array ( [0] => Array (

 => CURL_ERROR [desc] => Couldn't resolve host 'video.nwresd.org' ) ) :

video.nwresd.org is the address of the server and that is entered in the kaltura_settings.php file:
  define('KalturaSettings_SERVER_URL', "http://video.nwresd.org/kalturaCE");

The drupal server can resolve the domain without problem.

Suggestions?

Joined: 11/23/2009
Points: 7

It never fails that as soon as you ask for help, you figure it out.

I tailed the kaltura server httpd access log files to see what request the browser was making when submitting the partner details. It still had the previous kaltura server info. Firefox must have been caching the data. I entered the data from a different browser and now it all works.

Grrrrrrr.....

Great product, we're using it to publish student made videos for schools.

;-) Paul

Joined: 03/29/2009
Points: 764

Hi Paul,

Thanks a lot for posting the issue - and the solution! I'm sure that many members of our community will find it very useful. Be sure to keep us updated on your Kaltura's deployment.