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EduVideo.org
Download feature doesn't work In KMC
Sun, 01/17/2010 - 10:44
Hi all.
I have a problem downloading any video from my account.
Here is the scenario.
1) I log in using my admin account.
2) I select an arbitrary video to download.
3) I get a popup telling me to wait till the processing finish and it will send me a link.
Unfortunately I don't receive any email.
I tried to look into the server file system for the processed file, but i couldn't locate it.
Note: In the system status, the mail service is up and running.
If anyone knows what can cause this problem, I'd be thankful
Mon, 01/18/2010 - 08:43
#2
On some email accounts these emails are recognized as spam, and therefore would be found in the spam folder.
Tue, 02/02/2010 - 18:42
#3
Similar problem here.
When logged into KMC and trying to download a video, get a message saying "We are processing you download request. Once conversions of files are completed a download link will be sent to undefined."
Is there any way to set the email address the download link is sent to?
Thu, 02/04/2010 - 14:48
#4
Change your email under the "account" tab.
Fri, 02/05/2010 - 23:13
#5
Thanks!
Worked!
Hi,
Did you get any mail from Kaltura, to that specific address? In case you did, please PM me your KMC credentials and I'll take a look.