"a download link will be sent to undefined" when trying to download a video (and email is never received)

Thu, 02/10/2011 - 16:47 — marclaporte
Project:Kaltura Community Edition (CE) - Self Hosted Online Video Platform
Version:api_v3
Component:Code
Category:bug report
Priority:normal
Assigned:Unassigned
Status:closed
Description

When I ask to download an entry, I get: "We are processing you download request. Once conversion of files are completed a download link will be sent to undefined." And I never receive the actual download link.

Please see screenshot, which is from the hosted version of Kaltura.com but I have seen the same problem on CE.

Also, the text could be modified to be: "We are processing your download request. Once conversion of files are completed, a download link will be sent to

" [of course, use the real email :-)]

Thanks!

M ;-)
Marc Laporte
http://tiki.org

AttachmentSize
2011-02-10_Kaltura_download_email_undefined.jpg101.59 KB

Comments

#1

Status:active» fixed

I'm marking this fixed as this is KalturaCE 1.5... better upgrade to 3.0 :)

#2

Status:fixed» closed

Automatically closed -- issue fixed for two weeks with no activity.