Embedded videos will not load/play

Just to confirm - are you using Kaltura CE? Is the problem happening in the KMC?

If you could post a screenshot that would be fantastic.

Here are 2 screen shots that should illustrate better what I am referring to. I am using KalturaCE. When I go to preview a video (either one of the demo videos or a video I have uploaded) the video does not load and I am unable to reach a point where I can play/preview the video.

If I proceed to edit the entry, I can see the video load and preview the video there.

I have also copied the embed code from the preview portion and created a new HTML page with that embed code. The video does not load, but I can copy the direct link to the video itself and it plays in my browser (Firefox 3)

[edit]

It would appear that I lack the knowledge and proficiency to work the Image Picker, so here are direct links to the screen shots.

http://img219.imageshack.us/img219/5105/blankload.png
http://img141.imageshack.us/img141/355/editentry.png

post a screen shot of the investigate screens for this entry.

But, I will bet that your ffmpeg is not right. (i struggled with this for sometime)

unlink the ffmpeg symbolic link, kaltura/bin/i386/ffmpeg - you dont say what version -so i am assuming pre newest version 386linux.

Install ffmpeg - /usr/local/share/ffmpeg

Create new symbolic link (or your location of /usr/local/share.ffmpeg) ln -s /usr/local/share/ffmpeg ffmpeg in i386

Also check your curl, bet its the same way, do a new sym link to your curl.
curl is used to get remote videos , files.

Good luck.

here is the screen for investigate:

http://img441.imageshack.us/img441/9637/investigatess.png

You are correct in your assumption, I am using the i386 version, sorry for not posting that detail earlier.

I have ffmpeg and curl installed out of /usr/bin. I changed the symlinks to reflect those locations. They were previously linked to run/ffmpeg-run.sh and curl-run.sh.

It seems odd to me that one (or both) ffmpeg and curl would effect this on one page (preview and embed) but not on the edit page.

Working now?

Looks like it.

No, it is still not working.

All the videos show the same as you see in the screenshot here. There are no apparent errors that I can see.

If I click Preview & Embed I still see just the blank black box for the video, nothing loads. If I click the name of the movie to Edit Entry, the video (along with all the other editable details) show up. I can preview and play the video from here, but not under Preview & Embed.

Try updating to the latest release of Kaltura CE and see how that goes...

Hi Joseph,

Is this problem still happening to you ?
Can you please copy and paste here the embed code generated on the preview & embed window ?
And also inspect the page of the preview&embed window and copy here the embed code showing the player ?

Are you using an ip or named host as the kaltura server host url ?
Have you read and done all the pre-installation steps ?

@doomi, I copied everything manually to my /var/www directory. The .htaccess file is present.

@kalturian, Yes, the problem is still happening.

Here is the Preview & Embed code:

Here is the source of the page from Firefox: http://pastebin.com/f74555007

I am using an IP (internal/private) for the server which I installed kalturaCE on.

Yes, I followed the pre-requisites on the page listed.

Hi Joseph,

Can you use some HTTP sniffer to understand what breaks ? (on windows you can use fiddler, on ubuntu you can use wireshark or paros proxy)

In the KMC the player is loaded in a different way than in the preview/embed code.
It seems something is not coming back from the server - I would start by looking for 404/500 errors.
If you find any, please paste them here and we'll be able to figure out what went wrong and what should be done to fix it.

Gonen

Joseph,

Please try the following embed code as well and let us know if it works -or not

*The difference is in the flashVars.

Thanks

Gonen: I loaded fiddler2 and accessed the KMC and viewed the Preview & Embed page. I see no 404 or 500 results in fiddler. All I see are 200 results and 1 304 result.

Kalturian: I copied that embed code into an HTML page on the server and I am still not seeing a video load.

At this point would it be easier to put this server online publicly and let you guys take a peek?

Hi
I am using the webcam to create a video. I can record and playback the same. However when I go to mange->click on video name and do a preview and embed I see it blank. The sample avi files i uploaded all are working fine. The one via webcam is what is causing issue
http://vidyakal.com/index.php/kmc/kmc3#content|Manage(site not live)

:/opt/kaltura/content/webcam# ls -lrt
total 388
-rwxrwxrwx 1 root root 186687 2011-02-25 19:02 31B9B6AD-2030-03EE-7E17-5D0571C1F71F.flv
-rwxrwxrwx 1 root root 1534 2011-02-25 19:02 31B9B6AD-2030-03EE-7E17-5D0571C1F71F.flv.meta
-rwxrwxrwx 1 www-data www-data 186687 2011-02-25 19:03 31B9B6AD-2030-03EE-7E17-5D0571C1F71F_fixed.flv
-rwxrwxrwx 1 www-data www-data 650 2011-02-25 19:03 31B9B6AD-2030-03EE-7E17-5D0571C1F71F_fixed.flv.vmetadata
-rwxrwxrwx 1 www-data www-data 2192 2011-02-25 19:03 31B9B6AD-2030-03EE-7E17-5D0571C1F71F_fixed.flv.vinfo
-rwxrwxrwx 1 www-data www-data 254 2011-02-25 19:03 31B9B6AD-2030-03EE-7E17-5D0571C1F71F_fixed.flv.ametadata
-rwxrwxrwx 1 www-data www-data 2832 2011-02-25 19:03 31B9B6AD-2030-03EE-7E17-5D0571C1F71F_fixed.flv.ainfo

:/red5/red5-read-only/dist/webapps/oflaDemo# ls -lrt
total 16
drwxr-xr-x 4 root root 4096 2010-12-14 19:38 WEB-INF
drwxr-xr-x 2 root root 4096 2010-12-14 19:38 META-INF
-rw-r--r-- 1 root root 771 2010-12-14 19:38 loggertest.jsp
drwxrwxrwx 2 root root 4096 2010-12-14 19:38 streams_x
lrwxrwxrwx 1 root root 28 2011-02-25 19:00 streams -> /opt/kaltura/content/webcam/

/opt/kaltura/bin# ls -lrt
total 3820
drwxrwxr-x 2 root root 4096 2011-02-25 10:25 run
drwxrwxr-x 3 root root 4096 2011-02-25 10:25 mencoder-dir
drwxrwxr-x 3 root root 4096 2011-02-25 10:25 ffmpeg-aux-dir
-rwxrwxr-x 1 root root 10840 2011-02-25 10:25 qt-faststart
-rwxrwxr-x 1 root root 3880168 2011-02-25 10:25 mediainfo
drwxrwxr-x 3 root root 4096 2011-02-25 10:25 ffmpeg-dir
lrwxrwxrwx 1 root root 36 2011-02-25 10:25 mencoder -> /opt/kaltura/bin/run/run-mencoder.sh
lrwxrwxrwx 1 root root 38 2011-02-25 10:25 ffmpeg-aux -> /opt/kaltura/bin/run/run-ffmpeg-aux.sh
lrwxrwxrwx 1 root root 21 2011-02-25 19:38 ffmpeg -> /usr/local/bin/ffmpeg

mysql entry

mysql> select * from entry where id='0_jg3mr8g4';
+------------+------------+----------+-----------+------+------------+------------+-----------+-------+-------+----------+-----------+------------+------+------+-----------+--------+--------+-----------+-------------+--------------+--------+-----------------+---------------------+---------------------+------------+-------------------+---------+-------------+------------------------------------------------+-------------+----------+-------------+----------+-------+--------------+---------+-----------------------+-------------+------------+------------+-------------------+------------------+---------------------+-----------+-------------------+-----------------------+------------+----------------+----------------------------------+-------------------+------------+----------+---------------------+
| id | kshow_id | kuser_id | name | type | media_type | data | thumbnail | views | votes | comments | favorites | total_rank | rank | tags | anonymous | status | source | source_id | source_link | license_type | credit | length_in_msecs | created_at | updated_at | partner_id | display_in_search | subp_id | custom_data | search_text | screen_name | site_url | permissions | group_id | plays | partner_data | int_id | indexed_custom_data_1 | description | media_date | admin_tags | moderation_status | moderation_count | modified_at | puser_id | access_control_id | conversion_profile_id | categories | categories_ids | search_text_discrete | flavor_params_ids | start_date | end_date | available_from |
+------------+------------+----------+-----------+------+------------+------------+-----------+-------+-------+----------+-----------+------------+------+------+-----------+--------+--------+-----------+-------------+--------------+--------+-----------------+---------------------+---------------------+------------+-------------------+---------+-------------+------------------------------------------------+-------------+----------+-------------+----------+-------+--------------+---------+-----------------------+-------------+------------+------------+-------------------+------------------+---------------------+-----------+-------------------+-----------------------+------------+----------------+----------------------------------+-------------------+------------+----------+---------------------+
| 0_jg3mr8g4 | 0_gwauorxi | 102 | vidyagod2 | 1 | 1 | 100000.flv | NULL | 0 | 0 | 0 | 0 | 0 | 0 | sjj | NULL | 2 | 2 | NULL | NULL | -1 | NULL | 5613 | 2011-02-25 19:03:13 | 2011-02-25 19:03:13 | 100 | 2 | 10000 | NULL | _KAL_NET_ _100_ _MEDIA_TYPE_1| vidyagod2 sjj | NULL | NULL | NULL | NULL | 0 | NULL | 4267747 | NULL | NULL | NULL | NULL | 6 | 0 | 2011-02-25 19:03:13 | __ADMIN__ | 2 | 2 | fish | 1 | _CAT_1 _DURATION_short _FLAVOR_0 | 0 | NULL | NULL | 2011-02-25 19:03:13 |
+------------+------------+----------+-----------+------+------------+------------+-----------+-------+-------+----------+-----------+------------+------+------+-----------+--------+--------+-----------+-------------+--------------+--------+-----------------+---------------------+---------------------+------------+-------------------+---------+-------------+------------------------------------------------+-------------+----------+-------------+----------+-------+--------------+---------+-----------------------+-------------+------------+------------+-------------------+------------------+---------------------+-----------+-------------------+-----------------------+------------+----------------+----------------------------------+-------------------+------------+----------+---------------------+

/opt/kaltura/package/web/content/uiconf/kaltura/samplekit/kcw_2.6.4# vi kcw_samplekit.xml

rtmp://vidyakal.com/oflaDemo

Please help me on what the issue is and anyway to se debug logs.I have not able to see any specific errors