Install success but can't do anything

Hello and welcome!

Did you read and go through with the pre-installation instructions ?

Do you use a textual domain name or ip as your server address ?

I had the same problem.
it was a missing .htaccess file. it is in the .tar file but wasn't copied to my web folder (because it is a hidden file).
manually copy the .htaccess file or unpack the tar directly to your webfolder.

hth

Hi gnish,

Can you describe your system?
Mac OS (version)
XAMPP or other?
PHP version?
mySQL version?
...

Thanks.

Been trying to work out why I can't install kalturaCE_v1.5_linux386.tgz

Running Debian etch,
libcurl/7.15.5 OpenSSL/0.9.8c zlib/1.2.3 libidn/0.6.5
memcache $Revision: 1.39 $

I've gone over the prerequisites and all seems OK. The database tables are being created in the install process but then I get this in the install log

[2009-08-03 08:41:23] uiconf replacement output: UIConfs successfully updated

[2009-08-03 08:41:23] finished replacemets
[2009-08-03 08:41:23] replacement status
Updated kConf.phpUpdated databases.iniUpdated databases.ymlUpdated settings.yml<
/div>Updated logger.iniUpdated kaltura_env.
shUpdated emails_en.iniUIConfs succes
sfully updated
[2009-08-03 08:41:23] starting db injection function
[2009-08-03 08:41:23] function inject_db_content called - starting db injection
[2009-08-03 08:41:23] db port set to
[2009-08-03 08:41:23] connected to DB
[2009-08-03 08:41:23] Going to run query
[2009-08-03 08:41:24] db injection status
An error occured while trying to import DB.
Failed on the following quer
ies:

Please make sure that your MySql server is up, and run that query manually
[2009-08-03 08:41:24] registering local partner
[2009-08-03 08:41:24] registering local partner using: KalturaPartner Object
(

After installation, I get blank page returned as file from browser

If I try running /kalturaCE/index.php on cmd line I get Segfault

Any thoughts?

.M.

Ok, I managed to resolve Local Registration Failed issue, which comes during last step of installation.

I used http://localhost/kalturaCE/api/testme to register the partner manually.

Steps:-

1) Once installation is done (even with Local Registration Failed Error)
2) Open http://localhost/kalturaCE/api/testme
3) Uncheck partner_id
4) Select "register_partner" from Services select drop-down
5) Fill in the required details there.
6) Hit Submit

You should get response, which hopefully is positive i.e. you are registered and should be able to do most of things using the credentials (username/password) you registered with.

It's not really straight-forward, but hope it helps until installation process is streamlined and more smarter. I can see kaltureCE targets totally nonstandard stuff like XAMPP, etc.

Ideally, kaltureCE requirements should be standards setups like Apache/MySQL/Linux on Mac OSX, etc. Most of the developers don't use XAMPP.

In anycase, kaltureCE should not assume things like paths of php-cli being in /Application/XAMPP/..../php and other things like that.

Thanks

-abdul

Hi Audrey,

What is your server deployment? is it 64bit? linux/windows?
Is there any progress?

I'm installing CE 1.5 on OS-X and it doesn't seem to matter weather I'm installing in MacPorts or XAMPP, I consistently get a registration failed error.

So, moving over to the testme console in my installation : http://kaltura.local/kalturaCE/kaltura/api_v3/web/testme/ to force a registration yields the following error:

I'm currently filling out partner:name, partner:adminName, partner:adminEmail, partner:description, and cmsPassword.

Drew - What version of XAMPP are you running?

Please note that there is an issue with the latest, try using version 1.71.

I confirm, I had many troubles with the 1.7.2, I downgraded to 0.7.4 and it seems like everything is working well now.

PHP 5.3 by default disables a lot of depreciated functions. I have found it easiest to simply avoid 5.3 and stick to 5.3
Unfortunately, XAMP by default bundles PHP 5.3 with all those settings turned on, so I avoid XAMP as well.

That said...the installation process has some odd spots where it gives limited information. If the registration with Kaltura fails, it aborts out and fails to create a lot of the sample database entrees, as well as failling to do the find/replace on many of the file paths in order to point them to the correct place[the htaccess file does not point to the current sample directory, for example, but instead has a placeholder of OLD_FILES in it].

All these errors taken together lead the to same problem, no partner id and broken links, but from different causes[different failures in the install process].

I would suggest that registration with an external site be placed LAST on the install process so network oddities never cause a failure.

My setup is:

Fedora 13 x64
PHP 5.3.2 (cli) (built: Apr 30 2010 05:43:53)

i setup kaltura as a virtual host on my machine

and my vhost error-log file is full of PHP error :(

[Tue Jun 01 23:54:08 2010] [error] [client .2.138] PHP Stack trace:, referer: http://----/kaltura/api_v3/web/testme/
[Tue Jun 01 23:54:08 2010] [error] [client .2.138] PHP   1. {main}() /var/www/kalturaCE/kaltura/api_v3/web/testme/ajax-get-action-info.php:0, referer: http://---/kaltura/api_v3/web/testme/
[Wed Jun 02 00:02:16 2010] [error] [client .2.138] PHP Notice:  Constant SF_ROOT_DIR already defined in /var/www/kalturaCE/kaltura/alpha/config/sfrootdir.php on line 2
[Wed Jun 02 00:02:16 2010] [error] [client .2.138] PHP Stack trace:
[Wed Jun 02 00:02:16 2010] [error] [client .2.138] PHP   1. {main}() /var/www/kalturaCE/index.php:0
[Wed Jun 02 00:02:16 2010] [error] [client .2.138] PHP   2. require_once() /var/www/kalturaCE/index.php:11
[Wed Jun 02 00:02:16 2010] [error] [client .2.138] PHP   3. require_once() /var/www/kalturaCE/kaltura/alpha/config/kConf.php:2
[Wed Jun 02 00:02:16 2010] [error] [client .2.138] PHP   4. define() /var/www/kalturaCE/kaltura/alpha/config/sfrootdir.php:2
[Wed Jun 02 00:12:51 2010] [error] [client .2.138] PHP Notice:  Constant SF_ROOT_DIR already defined in /var/www/kalturaCE/kaltura/alpha/config/sfrootdir.php on line 2
[Wed Jun 02 00:12:51 2010] [error] [client .2.138] PHP Stack trace:
[Wed Jun 02 00:12:51 2010] [error] [client .2.138] PHP   1. {main}() /var/www/kalturaCE/index.php:0
[Wed Jun 02 00:12:51 2010] [error] [client .2.138] PHP   2. require_once() /var/www/kalturaCE/index.php:11
[Wed Jun 02 00:12:51 2010] [error] [client .2.138] PHP   3. require_once() /var/www/kalturaCE/kaltura/alpha/config/kConf.php:2
[Wed Jun 02 00:12:51 2010] [error] [client .2.138] PHP   4. define() /var/www/kalturaCE/kaltura/alpha/config/sfrootdir.php:2

I have a project for a client using Kaltura, and I've been trying to get the CE to run on Mac OS X Server 10.6 so I can experiment. Of course, the installation procedure doesn't work very well, and the documentation is practically non-existent. Where does one set the partner id and all that other stuff that seems to be required to run the server? Do I need to add an entry to the partner table? If so, what goes in which fields in the table? Or, is there a configuration file buried somewhere in the directory structure?

HI ,

I tried the test api i get this error :

−

−

PARTNER_REGISTRATION_ERROR
−

Error while registering partner: SE Invalid field value.\nSorry.

2.6185550689697

I got the kalturaCE server installed but nothing works in that when i click on the link for KMC - it gives error
___________________________________________________________________________________________
symfony PHP Framework
page not found
Oops! An Error Occurred
The server returned a "500 Internal Server Error".

Something is broken
Please e-mail us at [email] and let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused.
What's next

* Back to previous page
* Go to Homepage
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Need help :-(

Thanks Abhi

Now after changing some values i get this blank page on kmc ...when i start kalturaCE and i click on KMC i get a blank page and the error log says

PHP Fatal error: Class 'sfLoader' not found in /var/www/html/kalturaCE/symfony/config/sfConfigCache.class.php on line 157, referer: http://118.xxx.xxx.xx/kalturaCE/index.php?JustInstalled
[Wed Jun 22 08:14:10 2011] [error] [client 127.0.0.1] Directory index forbidden by Options directive: /var/www/html/

symfony PHP Framework
page not found
Oops! An Error Occurred
The server returned a "500 Internal Server Error".

Something is broken
Please e-mail us at [email] and let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused.

IS There a solution for this ?