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EduVideo.org
Installed successfully but nothing works.
Fri, 12/04/2009 - 18:41
Please help, I'm not sure what to do with this.
http://blurbdev.com/kalturaCE/
Installed on Hostmonster server (http://www.hostmonster.com/hosting_features.html). I uploaded the tgz and extracted it from the server so all files and permissions were retained. All pre-install checks passed and the install completed without error. I was able to go through the setup and set up the database without error as well.
When visiting the main page, everything appears fine. I even get a message that says "Your KalturaCE Server Is Up And Running" at the top of the screen. When trying to get to KMC, server status, API Documentation, or API Test console, it immediately redirects back to the kalturaCE directory and shows the main page again. When I go to Player or Playlist gallery, none of the players appear, only black boxes.
kaltura_prod.log (magic_quotes_gpc is off)
Dec 04 11:12:07 symfony [warning] {sfPhpConfigHandler} php.ini "magic_quotes_gpc" key is better set to "false" (current value is "'1'" - php.ini location: "/home/blurbdev/public_html/php.ini")
Dec 04 11:12:07 symfony [info] {sfContext} initialization
Dec 04 11:12:07 symfony [info] {sfController} initialization
Dec 04 11:12:07 symfony [info] {sfRouting} match route [default] "/:module/:action/*"
Dec 04 11:12:07 symfony [info] {sfRequest} request parameters array ( 'module' => 'kalturaCE', 'action' => 'index.php',)
Dec 04 11:12:07 symfony [info] {sfController} dispatch request
Dec 04 11:12:07 symfony [info] {sfController} action does not exist
Dec 04 11:12:07 symfony [info] {sfFilter} executing filter "sfRenderingFilter"
Dec 04 11:12:07 symfony [info] {sfFilter} executing filter "myHealthCheckAndSecurityFilter"
Dec 04 11:12:07 symfony [warning] basicSecureRequest: took [0.0727608203888] seconds
Dec 04 11:12:07 symfony [info] {sfFilter} executing filter "safariblockFilter"
Dec 04 11:12:07 symfony [info] {sfFilter} executing filter "sfCommonFilter"
Dec 04 11:12:07 symfony [info] {sfFilter} executing filter "sfFlashFilter"
Dec 04 11:12:07 symfony [info] {sfFilter} executing filter "sfExecutionFilter"
Dec 04 11:12:07 symfony [info] {sfAction} call "corpActions->executeError404()"
Dec 04 11:12:07 symfony [info] {sfAction} redirect to "http://blurbdev.com/kalturaCE"
Dec 04 11:12:07 symfony [info] {sfResponse} send status "HTTP/1.0 301 Moved Permanently"
Dec 04 11:12:07 symfony [info] {sfResponse} send header "Location": "http://blurbdev.com/kalturaCE"
Dec 04 11:12:07 symfony [info] {sfResponse} send content (100 o)
Sat, 12/05/2009 - 05:32
#2
Ok, I'm not sure how to verify if the htaccess is being processed. I tried searching Google with mixed results. Can anyone point me in the right direction? Is this something that can be done from cPanel?
Sat, 12/05/2009 - 06:28
#3
OK - use cPanel to edit your .htaccess, type some rubbish in there (eg 'test *this* you ....'), save it & then try to access the site again. If it is being processed you will get server errors.
If no errors then you need to check your settings again - may have to talk to your host to verify the AllowOveride which it seems is the most common problem (damn, I almost sound like I know what I'm talking about - don't be deceived)
See ya
Phil
Mon, 12/14/2009 - 05:42
#4
I am having the same problem but instead of how your log says magic_quotes mine says register_globals.
What I am thinking is that maybe I needs to unistall the whole software in the root of the domain and not domain.com/kalturaCE
Another thing is I know my host does not allow ffmpeg, but for some reason it was OK during installation. I figured what the heck Ill try it anyway. For the most part I think it has to do with ffmpeg more than anything else, or maybe it a filepath problem.
I'll try and post back if I have any luck.
Jason
Mon, 12/14/2009 - 09:34
#5
messed with it a bit more. It's probably in the wrong directory and would have to set the right regular expressions in the htaccess file.
for the links that are not working and being redirected try this to access what your looking for
yourdomain.com/kalturaCE/kaltura/api_v3/web/
yourdomain.com/kalturaCE/kaltura/api_v3/web/docs/
yourdomain.com/kalturaCE/kaltura/api_v3/web/testme/
yourdomain.com/kalturaCE/kaltura/api_v3/web/destmeDoc/
yourdomain.com/kalturaCE/kaltura/api_v3/web/system/
all in all I think the installation is supposed to look like the link below in the end, I'm not sure, I will have to reinstall and try the multiple domain install.
yourdomain.com/kaltura/api_v3/web/
Wed, 12/23/2009 - 08:42
#6
Did you give it a try? Did it work?
Wed, 01/27/2010 - 17:13
#7
I have same trouble too. Players are black boxes and KMC link -> redirect to start page. Direct links (post #5) works, but then I can't login to kmc. log
System - Debian, mod_rewrite turn on, AllowOverride All
Install log, prod lod in attachment:
| Attachment | Size |
|---|---|
| kaltura_prod.txt | 6.65 KB |
| kaltura_install.txt | 12.43 KB |
Wed, 01/27/2010 - 17:29
#8
Please, help me to find the right way in configuration...
Thu, 02/04/2010 - 23:34
#9
same problem here
Sun, 02/14/2010 - 10:27
#10
Hi blurbdev,
I have the same problem as you. I went to your site's KMC and it didn't get redirected to the main page now. How did you solve it?
Sun, 02/14/2010 - 13:51
#11
Sorry all, I'm afraid I don't have a good solution for you. My problem was resolved, but unfortunately I don't know what the fix was. I had a planned hosting provider change come up and after I moved all my sites to the new host, that problem just went away. If you're curious to know, I moved to A2hosting.com.
Mon, 02/15/2010 - 16:04
#12
It seems to me if you are having problems with redirection, then the cause would be using the rewrite mod under Apache. Generally this would be disabled unless overridden using an .htaccess file (notice in your .htaccess the line "RewriteEngine on"). If Apache is configured on your system to allow no overrides, then this .htaccess will not process mod_rewrite. Just in case, the first thing I would do is insure that mod_rewrite is installed on the server. Next, see if overrides are allowed. 9/10 times the problem is caused in this case that Apache is just not processing mod_rewrite either because it is not enabled, or overrides are not enabled.
Mon, 02/15/2010 - 17:12
#13
My Apache setting allow overridden using .htaccess file and has mod_rewrite installed. That is why I will get redirected to the main page.
I traced the .htaccess file and it seems like the last section is responsible for the redirection.
RewriteRule ^api_v3/(.*)$ kaltura/api_v3/web/$1
RewriteRule ^index.php/(.*)$ kaltura/alpha/web/index.php/$1
RewriteRule ^kaltura/alpha/web/js/(.*)$ kaltura/alpha/web/OLD_PATHS/web/js/$1
RewriteRule ^kaltura/alpha/web/css/(.*)$ kaltura/alpha/web/OLD_PATHS/web/css/$1
RewriteRule ^kaltura/alpha/web/swf/(.*)$ kaltura/alpha/web/OLD_PATHS/web/swf/$1
I'm don't know how Symfony and .htaccess works so I have no idea what's wrong. When I installed KalturaCE on my PC xampp, everything is alright. But it get redirected when I installed it on my VPS hosting.
Tue, 02/16/2010 - 08:36
#14
I'm having the same problem. Not using xampp.
When I browse to {mydomain}/kalturaCE/kaltura/api_v3/web/sample/advanced_editor/ I get this:
' Default partner with ID "1" was not found! '
How to fix that?
Gidday blurbdev
Make sure your .htaccess is being processed - google has quite a select of ways.
HTH
Phil