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First of all, I must say that i'm a developer, but the installation of Kaltura CE (php) wasn't made by me.
It happened some times that we had problems while trying to upload files to kaltura. When I checked the inspector tools on chrome, the error :
Fatal error: Uncaught exception 'KalturaException' with message 'Internal server error occured' in /home/baladode/public_html/application/third_party/mediaAPI_v3/KalturaClientBase.php:457
#0 /home/baladode/public_html/application/third_party/mediaAPI_v3/KalturaClient.php(1553): KalturaClientBase->throwExceptionIfError(Array)
#1 /home/baladode/public_html/application/libraries/KalturaUtilities.php(257): KalturaMediaService->addFromUrl(Object(KalturaMediaEntry), 'http://upload.b...')
#2 /home/baladode/public_html/application/controllers/uploadContent.php(118): KalturaUtilities->addEntry('eVuGSeVZq8.png', 'fef', 'img', '12', 9052)
#3 [internal function]: UploadContent->addContent()
#4 /home/baladode/public_html/system/core/CodeIgniter.php(339): call_user_func_array(Array, Array)
#5 /home/baladode/public_html/index.php(201): require_once('/home/baladode/...')
thrown in /home/baladode/public_html/application/third_party/mediaAPI_v3/KalturaClientBase.php on line 457
The times it happened, it apparently fixes itself without doing anything...
But today, it happened again and I tried to go in the Publisher tools console, but the content tab also gives me "Internal server error occured".
Like I said, i'm really not familiar with Kaltura, and i'm not use to do "server things", so I'm a little bit lost right now.
I'm asking you for some help. If someone could give me an hint, or eventually go to our server to fix this and make sure everything works alright. We can discuss about that work if you are in and you are familiar with Kaltura.