Kaltura Media Node is not adding Video in list

16 replies [Last post]
Joined: 07/06/2009
Points: 10

Hello,

I am using Kaltura module in drupal. When I click the node/add/kaltura-entry for adding Kaltura Media Node it will getting us into another lightbox screen.

when I complete video upload in this screen it is returning to kaltura/entries. But there I see the "None" in the list, the uploaded video is not listing there.

Did I anything wrong? But the Kaltura Media Remix is working fine and it is listing the videos in the kaltura/entries. Please help me to fix the problem

Thanks & Regards,
R.Janakiraman.

Joined: 03/29/2009
Points: 764

Hi,

Can you post a link to your site?

Joined: 07/06/2009
Points: 10

Hello,

I am sorry. I am currently working in offline which is in my local system. So I could not give you the link. Sorry...

Joined: 04/05/2009
Points: 354

Can you post a screenshot an the HTML source (right click on the page and click "View Page Source" or similar) of the problem page?

Joined: 08/12/2009
Points: 3

This seems to be the same problem we're experiencing. We have the Kaltura module installed in an instance of Drupal 6.13 on a development machine. Whenever we add a new video or photo it loads into the KMC fine but never shows up in Drupal itself.

The strange part is it used to work fine for us before we uninstalled the Kaltura module within Drupal and then reinstalled it and entered a new Partner ID and login info in the server settings.

Joined: 03/29/2009
Points: 764

Can you post the html code, so we can take a look?

Joined: 08/12/2009
Points: 3

The HTML code of what page?

Joined: 03/29/2009
Points: 764

Kaltura entries page

Joined: 08/12/2009
Points: 3

Is there something specifically you're looking for in the HTML source code?

Joined: 03/29/2009
Points: 764

I don't know yet :) If that is a problem for you we can try and think about something else that will give us a clue on what's going on.

Joined: 09/24/2009
Points: 15

Hi, I've got the same problem as the OP. Attached is the code. Any help is appreciated.

First time doing this, hopefully what I did is accepatable. Two files are attached. One is when I had "all" selected and it returned 4 remixes I had made. The other is when I had "video" selected. I had uploaded a few videos, but don't seem them. Thanks.

AttachmentSize
video_content.txt5.08 KB
all_content.txt6.09 KB
Joined: 10/13/2009
Points: 3

I had this issue. I moved the site to another directory and had to redo the partner information. I found the issue to be a Known issue with the Drupal plugin- http://drupal.org/node/574380 - I took the suggestion and fixed it by editing the spelling mistake. It was already said to be a known issue, however I only got the error message when I was importing files. Otherwise I would just get blank pages like what was stated above. So they may or may not be related issues.

Joined: 09/24/2009
Points: 15

*I am still having this problem and cannot resolve it.

tculkin, can you re-word your fix? i don't quite follow.

*******EDIT, I understand the fix and did so, but it did not resolve my issue.

I am still getting a blank white page with the text 'none'. Images, audio, pictures are uploading fine (I can see them in the KMC) but are not being returned to Drupal.

Joined: 10/13/2009
Points: 3

On another issue I had I used Safari's Activity page to see see if everything was downloading properly. I don't know if there are other tools. I have also used Firebug inside Firefox to find some issues also. But with Safari, on the page that i had issues I clicked on Window menu then Activity. This gives you a listing of all the tasks the browser is doing, both links and javascripts. I found that the javascripts were pointed to the wrong directory. I haven't found a way to correct it but, I tested this by putting that directory structure in place and everything worked.
Also this might be a Drupal side problem.

Joined: 09/24/2009
Points: 15

I figured out my problem and I am embarrassed to admit it. Under kaltura_settings.php, (the drupal module) you have to edit the line (line 15 for me) from kaltura.org to your servers IP address (that is what Kaltura's directions say). Well, since we use NAT, I plugged in an internal IP address (10.0.16.x). In my mind, it should have worked internally, but it didn't. After changing that line to it's proper DNS name that is accessible from the outside (media.domain.com), everything works now.

Joined: 11/08/2009
Points: 1

Wow a great posted.Two files are attached. One is when I had "all" selected and it returned 4 remixes I had made. The other is when I had "video" selected. I had uploaded a few videos, but don't seem them. weight management

Joined: 11/13/2009
Points: 1

I'm having the same issue as stated by others: I can go through the entire upload process, but I do not see the videos listed under Kaltura Content. I was able to make it work once, on my local server, but once I tried it on the live server, I started having this issue. Any help would be immensely appreciated!

I figured out my problem and I am embarrassed to admit it. Under kaltura_settings.php, (the drupal module) you have to edit the line (line 15 for me) from kaltura.org to your servers IP address (that is what Kaltura's directions say). Well, since we use NAT, I plugged in an internal IP address (10.0.16.x). In my mind, it should have worked internally, but it didn't. After changing that line to it's proper DNS name that is accessible from the outside (media.domain.com), everything works now.

are you changing the line:
define('KalturaSettings_SERVER_URL', "www.kaltura.com");

I tried changing the www.kaltura.com to my own site/domain, but it didn't fix my issue