Kaltura player not working anymore

3 replies [Last post]
Joined: 09/03/2009
Points: 5

Hi
I'm using version 2.3.1 with Wordpress 2.7. The media player button (when creating posts) used to work for inserting the video into the post. Now when I do it, the following code is inserted and I notice that the wid is blank. Is something wrong?

Code inserted when going through the Add Interactive Video buttion in the Post editor:
[kaltura-widget wid="" width="400" height="365" addpermission="" editpermission="" /]

Previewing the post the player seems to be not loading anymore.

Thanks
Mukesh

Joined: 03/29/2009
Points: 764

Hi,

Did you change themes? Does it happen in default theme as well?

Joined: 09/03/2009
Points: 5

No I did not change themes. In fact this is happening in a couple of themes not just this one theme. I have another theme where it worked and now it doesn't. The WID field is blank

Joined: 03/29/2009
Points: 764

Well, I presume something was changed in your site. Can you try to do a fresh install of the plugin?