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EduVideo.org
Kaltura Widget Error
Tue, 04/06/2010 - 13:30
I am having problem. i tried to upload several formats which work. avi wmv, mpeg and so on.
The first time i tried to play some of the sample content it worked and play back was fine but now i am getting the following errors no matter which content i try to play back
the errors are
Error in multiRequest :
KalturaWidgetError #1034
Error in multiRequest :
KalturaStartWidgetSessionResponseError #1034
also when i try to upload long streams of avi 700 mb and plus it goes fine till it hits 100% then i waited for like 15 min and it just do not want to go to the next movie. I am not sure what it is doing or how long this part should take.
Any one who can help me thanks
Tue, 04/20/2010 - 23:37
#2
I am getting this error now as well. Worked fine before, and today i just uploaded a new video, but when i went to preview/embed, i would get the popup error #1034. I've run the replace root, and double checked that all paths are correct in uiconf/*
Now i can't even load the upload content window any more... it just hangs on loading. Anyone know what's up?
Wed, 04/21/2010 - 15:28
#3
Is there anyone from kaltura that can answer this?
Wed, 04/21/2010 - 15:51
#4
Just to note, i get the 1034 error when I ->
'preview and embed' (view the video - any videos - on this page) from the KMC
if i try to make a new player in the application studio
if i try to edit the custom player that was already in the app studio
if i try to edit entry on any videos that have already been uploaded - even the demo vids.
i can't find any pages in the docs that list error codes either. Basically i'm at a stand still with this :(
is there anything server side that i should check for? everything seems to be running ok. i even rebooted the server to be sure.
Wed, 04/21/2010 - 19:40
#5
I have an update on this - I rolled back our server to a backup, and everything worked fine. vids that were uploaded, as well as the demo vids, would all load fine.
so i went to upload another vid (different vid than the one i uploaded the other day), and as soon as it was marked ready after conversion, i get the same error as i was getting before, on everything.
what is an upload + conversion doing that it would break something with widget services (?) ?
Wed, 04/21/2010 - 22:18
#6
ok, new update to add to the fun.
now that i know that i can rollback the server to a backup and have it work, i'm trying some different things. first thing that i've just noticed is that when i roll back the server and boot it up, all the batch services are turned off. I can view videos and upload them at this point.
if i turn on all batch services, the uploaded video(s) will convert, but then viewing any videos becomes broken.
next up is to go one by one on those batches to try and single the offending one out... if it is down to a single one, that is.
is this starting to make more sense to anyone yet?
---
edit
---
nevermind on that update... it seems that i can only watch ONE video before it breaks and starts giving me the 1034 errors. arg! (this is without even touching the batch stuff)
Sat, 04/24/2010 - 23:44
#7
No updates on our server status since the last post... still broken.
Anyone have any ideas?
Sun, 04/25/2010 - 00:41
#8
from the api log file -
(
[widgetId] => _1
[expiry] => 86400
)
2010-04-24 20:32:15 [1898699463] [API] [KalturaFrontController->getExceptionObject] ERR: exception 'KalturaAPIException' with message 'Action "startWidgetSession" does not exists for service "session"' in /opt/lampp/htdocs/kalturaCE/kaltura/api_v3/lib/KalturaDispatcher.php:56
Stack trace:
#0 /opt/lampp/htdocs/kalturaCE/kaltura/api_v3/lib/KalturaFrontController.php(165): KalturaDispatcher->dispatch('session', 'startWidgetSess...', Array)
#1 /opt/lampp/htdocs/kalturaCE/kaltura/api_v3/lib/KalturaFrontController.php(50): KalturaFrontController->handleMultiRequest()
#2 /opt/lampp/htdocs/kalturaCE/kaltura/api_v3/web/index.php(17): KalturaFrontController->run()
#3 {main}
2010-04-24 20:32:15 [1898699463] [API] [KalturaDispatcher->dispatch] DEBUG: Dispatching service [widget], action [get] with params Array
(
[id] => _1
[ks] =>
)
Tue, 06/29/2010 - 19:10
#9
Hey Joshuac,
Have you had any luck in sorting this out? I tried the run_replace_root.sh method posted, however, the paths in some of the xml files look fine. I.e. /Content/uiconf/Kaltura/. From the get-go I've had nothing but trouble with Kaltura.. really disappointing.. any no reply from the dev team for months?? Common guys!
Tue, 06/29/2010 - 21:18
#10
No luck, and no responses. I've since nuked the build that i had on my VPS, and haven't tried getting KCE back on it yet. We are actually using Kaltura (the hosted version) for our business, but it would be super nice to be able to use the KCE version in addition on our own server, since bandwidth is so much cheaper through other hosting means.
I will try again eventually, perhaps when the next CE version comes out.
I wish i could offer advice, but since i never really got it working and the fact that it was a huge headache just to get it to that point of *almost* working, i can't say i would be much help to anyone :)
I had the same issue... seems to be related to the server root (which is /kalturaCE on my server)
I run the php script in the install folder (or run the sh script > sh run_replace_root.sh /kalturaCE)
> php run_replace_root.php /kalturaCE
this script replaces some of the paths in some .xml files in the /content/uiconf/kaltura folder