KalturaCe 1.5 Linux_64 on Ubuntu 8.04 no convert?

4 replies [Last post]
Joined: 04/05/2009
Points: 3

I've tried .avi and .wmv files without success. They just say converting then goes to error. I can upload Images just fine. I cannot upload Audio either as it will not convert.

Here is my https log. Pretty sure everything else that is required is setup correctly. Any ideas why it won't convert?

[Thu Mar 04 12:35:06 2010] [error] [client 12.31.54.130] PHP Warning: rename(/var/www/user/data/www/mydomain.com/kalturaCE/content/uploads/3_11267727582.6756_thumbnail_big_.jpg,/var/www/user/data/www/mydomain.com/kalturaCE//content/entry/bigthumbnail/0/0/ybeax1c8eo_100000.jpg) [function.rename]: No such file or directory in /var/www/user/data/www/mydomain.comkalturaCE/kaltura/alpha/apps/kaltura/lib/myContentStorage.class.php on line 278, referer: http://mydomain.com/kalturaCE/p/0/sp/0/flash/kcw/v1.6.5CE/ContributionWi...

[Thu Mar 04 12:35:06 2010] [error] [client 12.31.54.130] PHP Warning: rename(/var/www/user/data/www/mydomain.com/kalturaCE/content/uploads/3_11267727582.6756_thumbnail_.jpg,/var/www/user/data/www/mydomain.com/kalturaCE//content/entry/thumbnail/0/0/ybeax1c8eo_100000.jpg) [function.rename]: No such file or directory in /var/www/user/data/www/mydomain.comkalturaCE/kaltura/alpha/apps/kaltura/lib/myContentStorage.class.php on line 278, referer: http://mydomain.com/kalturaCE/p/0/sp/0/flash/kcw/v1.6.5CE/ContributionWi...

[Thu Mar 04 12:35:06 2010] [error] [client 12.31.54.130] PHP Warning: rename(/var/www/user/data/www/mydomain.com/kalturaCE/content/uploads/11267727582.6756_fileFC18FA3D-75D4-AD37-2A49-2A7548652AB5.avi,/var/www/user/data/www/mydomain.com/kalturaCE//content/new_preconvert/ybeax1c8eo.avi) [function.rename]: No such file or directory in /var/www/user/data/www/mydomain.com/kalturaCE/kaltura/alpha/apps/kaltura/lib/myContentStorage.class.php on line 278, referer: http://mydomain.com/kalturaCE/p/0/sp/0/flash/kcw/v1.6.5CE/ContributionWi...

[Thu Mar 04 12:35:06 2010] [error] [client 12.31.54.130] PHP Warning: rename(/var/www/user/data/www/mydomain.com/kalturaCE/content/new_preconvert/ybeax1c8eo.avi,/var/www/user/data/www/mydomain.com/kalturaCE//archive/data//0/0/ybeax1c8eo.avi): No such file or directory in /var/www/user/data/www/mydomain.com/kalturaCE/kaltura/alpha/apps/kaltura/lib/myContentStorage.class.php on line 278, referer: http://mydomain.com/kalturaCE/api_v3/system/batchwatch.php

[Thu Mar 04 12:35:06 2010] [error] [client 12.31.54.130] PHP Warning: filesize(): stat failed for /var/www/user/data/www/mydomain.com/kalturaCE//archive/data//0/0/ybeax1c8eo.avi in /var/www/user/data/www/mydomain.com/kalturaCE/kaltura/alpha/apps/kaltura/lib/conversion/kConversionClientBase.class.php on line 177, referer: http://mydomain.com/kalturaCE/api_v3/system/batchwatch.php

AttachmentSize
kaltura-err-3-4.jpg166.08 KB
Joined: 03/29/2009
Points: 764

How many files are we talking about? Do they play from your machine?

Joined: 04/05/2009
Points: 3

The above errors are from a single uploaded .avi file about 5Mb in size. Yes, it plays fine in windows media player as an .avi movie on my desktop.

As you can see from the attachment the .avi file isn't even getting past the conversion stage. I just don't understand the log as well as I'd like. What would cause ther error in (kalturaCE/kaltura/alpha/apps/kaltura/lib/myContentStorage.class.php on line 278)?

I've tried fresh installs and the pre-installation checklist always checks out with good validation of my server setting.

Is there documentation about the linux_64 distro where maybe I'm missing a configuration or something?

That is all the information I have to offer up right now.

Joined: 12/03/2009
Points: 8

Hello,

i got similar problem on our Debian machine. Sometimes the video files want convert. On the second attempt the convert of the same video file works fine. Any suggestions?

If the convert doesn't work I can found this error messages in the apache error log:

[Wed Aug 25 09:07:48 2010] [error] [client 10.10.10.10] PHP Warning: rename(/server/domain/web/content/uploads/3_11282655194.5_thumbnail_big_1.jpg,/server/domain/web//content/entry/bigthumbnail/0/0/x69hk8zd14_100000.jpg) [function.rename]: No such file or directory in /server/domain/web/kaltura/alpha/apps/kaltura/lib/myContentStorage.class.php on line 278, referer: http://server.domain.com/p/0/sp/0/flash/kcw/v1.6.5CE/ContributionWizard....
[Wed Aug 25 09:07:48 2010] [error] [client 10.10.10.10] PHP Warning: rename(/server/domain/web/content/uploads/3_11282655194.5_thumbnail_1.jpg,/server/domain/web//content/entry/thumbnail/0/0/x69hk8zd14_100000.jpg) [function.rename]: No such file or directory in /server/domain/web/kaltura/alpha/apps/kaltura/lib/myContentStorage.class.php on line 278, referer: http://server.domain.com/p/0/sp/0/flash/kcw/v1.6.5CE/ContributionWizard....
[Wed Aug 25 09:07:48 2010] [error] [client 10.10.10.10] PHP Warning: rename(/server/domain/web/content/uploads/11282655194.5_file3B899247-975B-890E-893F-A43613E3BFDE.mov,/server/domain/web//content/new_preconvert/x69hk8zd14.mov) [function.rename]: No such file or directory in /server/domain/web/kaltura/alpha/apps/kaltura/lib/myContentStorage.class.php on line 278, referer: http://server.domain.com/p/0/sp/0/flash/kcw/v1.6.5CE/ContributionWizard....
PHP Warning: rename(/server/domain/web/content/new_preconvert/x69hk8zd14.mov,/server/domain/web//archive/data//0/0/x69hk8zd14.mov): No such file or directory in /server/domain/web/kaltura/alpha/apps/kaltura/lib/myContentStorage.class.php on line 278
PHP Warning: filesize(): stat failed for /server/domain/web//archive/data//0/0/x69hk8zd14.mov in /server/domain/web/kaltura/alpha/apps/kaltura/lib/conversion/kConversionClientBase.class.php on line 177

I checked the paths "/server/domain/web/content/uploads/11282655194.5_file3B899247-975B-890E-893F-A43613E3BFDE.mov" and "/server/domain/web//content/new_preconvert/x69hk8zd14.mov". The "*.mov" files are not available.

Thanks for help.

Joined: 12/10/2010
Points: 9

Hey Guys,

I too have the same problem, Any solution for this please.

Kalturians, Please do reply with the solutions.