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EduVideo.org
kalturaCE calling home??
Wed, 12/02/2009 - 04:53
Trialing KalturaCE on a SLES 10 box (virgin box with lampp - worked straight off) - sitting on an isolated network with user ID/password proxy access out to the internet.
Really happy until I noticed the proxy auth box coming up every time I opened a page with the players embedded.
Wound up wireshark & looks like the client PC is heading out to kaltura.com, first off to GET crossdomain.xml & then another GET to http://kaltura.com/tracker?kpartner_id=KALTURACOM_PARTNER_ID&referer=............................... blah blah
I've had a look around & can't see where this has been mentioned before - is this new/old/known? Is there a way to stop it?
This is no use to me if my users have to keep cancelling proxy auth boxes every time they want to see a local vid.
Thanks for any help you can give.
Phil
Wed, 12/16/2009 - 09:01
#2
Jeez, you wouldn't want to be hanging by your thumbs waiting for an answer.
Granted, this is probably not the correct forum for this post (I has since cross-posted into the Player and General forums with the same result - nothing) but surely *someone* can make give me an idea whether the player calling home can be turned off.
Why do I get the feeling it is only people looking for answers that come here. Is there really anyone from kaltura.com willing to give advice??
Anyone??
Ta
Phil
Thu, 12/17/2009 - 12:31
#3
Hi Phil,
Very sorry for the delay - we do our best monitoring the forums, however we have limited support resources with upcoming releases and so rely on the community for assistance.
This feature being used in order to collect testing information to improve the software. we will soon update with guidelines to disabling it for your similar case.
Thu, 12/17/2009 - 13:49
#4
Here's how to disable the 'call home' feature:
In kConf.php file, located in:
kalturaInstallationFolder/kaltura/alpha/config/kConf.php
find line:
"track_kdpwrapper" => true,
Change to:
"track_kdpwrapper" => false,
That should stop the 'call home' feature in the KDP.
Fri, 12/18/2009 - 09:47
#5
Thanks very much to you both - I was feeling a little abandoned.
Phil
This is turning into a show stopper for me - does *anyone* have a fix?
Surely some of the more paranoid amongst us don't like the idea of the clients talking back to kaltura.com every time you open the player.
Thanks for any help you can give.
Phil