KalturaCE with Server Error 500 and cannot find ID 1

7 replies [Last post]
Joined: 06/16/2010
Points: 5

Hi, I just installed KalturaCE on my server.

- Ubuntu 10.04 LTS x64
- Latest Apache, MySQL, and PHP

All tests passed (minus the lack of an email server). When I finished registration, I get "could not create local user". Then, whenever I click on a link in the main server page, I either get could not find user ID 1 or the attached error.

I need to access KMC to integrate KalturaCE with my Elgg platform. I looked at some of the other people's posts, with no help. Could anyone help?

Joined: 05/13/2009
Points: 164

Hey Fred,

check out this thread and see if it's related to your php version: http://www.kaltura.org/troubles-ubuntu-server-1004-64-bit-php-532

Joined: 06/16/2010
Points: 5

I have PHP 5.3.2-1ubuntu4.2 is this too new? What's the recommended version?

Also, does anyone know when KalturaCE will support this version of PHP?

Joined: 05/13/2009
Points: 164

If you downgrade you php to a 5.2.* you should be able to reinstall.

The rumor mill says that a new CE release is coming down soon, but I haven't heard any estimates on when that will be released.

Joined: 06/16/2010
Points: 5

OK thanks. I think I'll wait for the PHP 5.3.2 compatible version to be released since I'm not a fan of not up-to-date server software. Is there a mailing list or notification I can sign up for?

Cheers,
Fred Liu

Joined: 06/16/2010
Points: 5

Hi,

Does the 1.5 beta work with PHP 5.3.2?

Cheers,
Fred Liu

Joined: 05/13/2009
Points: 164

CE 1.5 will not work in 5.3.2 out of the box, you should run it on 5.2.x unless you want to modify the source yourself.

Joined: 05/12/2010
Points: 28

Please review the fix in this issue; the same symptoms may be caused by the KalturaCE installer miscalculating the $server_root variable during installation.

http://www.kaltura.org/kalturace-installer-miscalculates-server-root

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