Copyright © 2012 Kaltura Inc.
All Rights Reserved. Designated trademarks and brands are the property of their respective owners.
Use of this web site constitutes acceptance of the Terms of Use and Privacy Policy.
EduVideo.org
KCE 3.0 with Red5 giving error 500 after install on EC2
Sun, 04/24/2011 - 21:48
Hello,
I have installed KCE 3.0 with Red5 using the the image on EC2. I followed steps in the guides provided but I am coming up with an Error 500 when I attempt to login to create a new publisher.
The start page and the red5 pages load ok.
http://ec2-50-17-225-23.compute-1.amazonaws.com/start/
http://ec2-50-17-225-23.compute-1.amazonaws.com:5080/
I have re-installed several times & spent sleepless night trying to figure out what is causing this. I would appreciate if anyone could help me trouble shoot this.
Thanks.
Tue, 04/26/2011 - 02:18
#2
Thanks Stsai. I got it running after another re-installation. However it takes forever to encode a video and it seem the whole server is slow.
Also scrubbing does not work well. Any ideas?
I have a sample video here
http://www.ghanamusic.com/music/gospel/test-playlist/index.html
Thanks
Tue, 04/26/2011 - 14:35
#3
Hi,
You can check the log files under /opt/kaltura/log to see if there is any error. You can also check on the 'Batch Process Control' in the Admin Console.
I am wondering what is 'scrubbing'. I am not familiar with that.
The sample page does not show any video for me. Is this correct? If not, please check on the firewall configuration.
Stephen
Tue, 04/26/2011 - 21:48
#4
Hi Steven,
Thanks.. I was messing with Cloudfront - trying to see if I could move files to Cloudfront and stream from there using Red5. In the process i messed everything up.
Sample page is up now ... As u can see it buffers and scrubbing is not possible. The scrubbing enables users to navigate through the video by dragging the handle.
Check the sample video out.
PS I hv added a screen capture of the admin
| Attachment | Size |
|---|---|
| Screenshot-Kaltura Admin Console - Chromium.png | 81.39 KB |
Wed, 04/27/2011 - 13:54
#5
Hi,
The video is working ok for me yesterday, but it is not working for me now. You might want to check it out.
Regarding using Amazon Cloudfront, is it working for you now? is your video stored on EBS or S3? Please kindly advise. Thanks.
Stephen
Wed, 04/27/2011 - 21:39
#6
Yes Stephen it working yesterday but today its not working. I cant say if the problem has to do with Amazon's problems of with KCE 3.0. my video is stored on EBS and I couldn't get Cloudfront to work. I dont know where to look next... ;-)
Anthony
Thu, 04/28/2011 - 13:03
#7
Hi,
I am wondering if you have check on the guide at http://www.kaltura.org/kaltura-ce-v30-amazon-cloudfront-guide .
Stephen
Tue, 04/26/2011 - 21:46
#8
Hi,
It looks like it might be issues with the Apache2 configuration. Check on the followings,
(1) /etc/apache2/httpd.conf should have one line like the following
Include /opt/kaltura/app/configurations/apache/my_kaltura.conf
(2) /opt/kaltura/app/configurations/apache/my_kaltura.conf
You should be able to find the server name in this configuration, 'ec2-50-17-225-23.compute-1.amazonaws.com'. If not, send me what you have.
(3) Check on /etc/hosts. Try add ec2-50-17-225-23.compute-1.amazonaws.com like the following,
127.0.0.1 localhost ec2-50-17-225-23.compute-1.amazonaws.com
Please let me know if this helps or not.
Stephen