KMC Error: Error when trying to get Account Usage data: Internal server error occured

4 replies [Last post]
Thu, 07/29/2010 - 22:38
VanD14
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Kaltura CE v2.0.1 Error

After logging in with a publisher account I am getting this error

Error when trying to get Account Usage data:
Internal server error occured

Also, in a maybe unrelated issue, image uploads seem to be working, but no image is being displayed...

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Sun, 08/08/2010 - 15:37
#1
Kalturian
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seems like you have an issue with the bandwidth collection batch or the pentaho setup.
did you try to find anything on the install logs? apache logs?

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Mon, 08/09/2010 - 15:47
#2
VanD14
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It appears that the Pentaho setup is not going well on my openSUSE 11.1 32-bit machine.
I am getting massive amounts of errors while running through the Pentaho files.

I have found the I need to SSH into my server with X11 enabled on both sides (client and server) to properly run spoon.sh
I have yet to actually do this, but that is some information I have found in my travels. I can update this thread if I ever get around to doing it.

Why is Pentaho so important to the Kaltura Installation, why is it not optional?

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Tue, 08/10/2010 - 15:29
#3
Kalturian
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Well, pentaho is optional, however it is used to perform ETL.
So without pentaho properly configured, you will not have analytics.

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Tue, 08/10/2010 - 20:17
#4
VanD14
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The install.php will not let me continue without Pentaho installed.

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