mix video problem

6 replies [Last post]
Joined: 09/22/2009
Points: 6
after upload in (Add mix) there is no flv file

i have download KalturaCE 1.5 and run on Fedora 9
i can successfully upload video from Kaltura Management Console and the video can play well.

but when upload and mix the movie in this page (api_v3/sample/add_mix.php).
the movie can't play. and i check the "Investigate Entry" it only create .xml and .jpg.

furthermore, when i click (edit video). "Clips Library" their is just a empty movie shot.

Joined: 09/22/2009
Points: 6

i attached some screenshots here
thanks!

AttachmentSize
p3.JPG29.21 KB
p2.JPG34.7 KB
Joined: 09/22/2009
Points: 6

i also have this problem in wordpress (http://www.kaltura.org/not-compatible-kalturace-server).
i think it is the same cause that i can't play the video!
could anybody give me a help? thanks!

Joined: 02/22/2009
Points: 97

Hi there,

first thing - the investigate page you attached in the first post looks fine.
The mix entry it self seems to be OK.

Since you can't play the FLV entry in the KMC, the problem is in the video entry you uploaded.

you need to go to the investigate page of that entry (not the XML) and see what goes there.
is the FLV file located on the disk ? (you should see the FLV listed in the files table)
does the file has a logical size ? (i.e not 0 bytes) ?

a screenshot will be useful

Joined: 09/22/2009
Points: 6

hi!
thanks for your help!
but the .FLV file was not been created in (/kaltura/content/entry/data/0/0)
any ideas?

thanks!

Joined: 09/22/2009
Points: 6

oh! i found something wrong here.when i used 'Fiddler'. i opened the mix video in KMC.
it showed 'Fiddler: DNS Lookup for [my-dhcp-address] failed'.

maybe is 'crossdomain.xml' problem ?
would anybody give me some advice?
thanks!

(p.s. the 'crossdomain.xml' is in the /localhost/p_kaltura/)

Joined: 01/05/2009
Points: 1697

Crossdomain -
this file should be located at the ROOT of your server, if you use localhost, than it should be located at http://localhost/crossdomain.xml

DNS fail -
Sounds to me like you have an internal network problem...
If you point you browser to a file - does fiddler say the same?