Not working in IE after refresh

10 replies [Last post]

Mon, 05/10/2010 - 11:03

shinokada

Joined: 05/09/2010

Points: 4

When I see this video with IE 8 at http://www.html5video.org/, it works at the first time.

I then refresh or reload it, then it does not work.

Any idea or fix for this problem?

Mon, 05/10/2010 - 11:41

IdoSet

Joined: 03/29/2009

Points: 764

Does it work in other browsers?

Mon, 05/10/2010 - 19:19

ginolee

Joined: 05/10/2010

Points: 1

The video seems to work fine on the 32 bit version of IE 8 (under Windows Vista).

Under 64 bit IE 8, I get the following error: (you have to click on the 'Error on page' notification on lower left corner of the IE browser to get the following error text:)

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Win64; x64; Trident/4.0; .NET CLR 2.0.50727; SLCC1; Media Center PC 5.0; .NET CLR 3.5.21022; .NET CLR 3.5.30729; .NET CLR 3.0.30729)
Timestamp: Mon, 10 May 2010 19:17:41 UTC

Message: Object doesn't support this property or method
Line: 266
Char: 169
Code: 0
URI: http://html5.kaltura.org/jsScriptLoader.php?class=$j.ui,mw.EmbedPlayer,ctrlBuilder,$j.cookie,mvpcfConfig,mw.style.mvpcf,javaEmbed,$j.fn.menu,mw.style.jquerymenu,$j.ui.slider&urid=1.1m&uselang=en

Mon, 05/10/2010 - 12:59

shinokada

Joined: 05/09/2010

Points: 4

FF and chrome works well after reloading.

But IE 8 does not reload the movie.

I tested with other's laptop to confirm the problem. It did not work either in IE 8.

Can you test with your IE 8 by refreshing your home page?

Wed, 05/12/2010 - 08:58

millebabords

Joined: 05/12/2010

Points: 4

hello I 'm testing the kaltura javascript player on All platforms.

My visitor are 16% on IE6 10 on IE7 and 13 on IE8 so I need the player to work without itches everywhere.

on IE6 , it usually does not load and even throw errors on javascript.

Do th kaltura team have tested it on IE ? is there a compatibility matric as a base?

this is also in the OGV only case , a scenario where it seems that the player does nothing : is the user does not have Java installed, the JS should either invite him to install Java or to install the xiph plugins. isn't it should be the case ?

here is my demo page which Bugs IE6 :

http://www.millebabords.org/video/testhtml5kaltura.html

Tue, 05/18/2010 - 05:58

Michael.Dale

Joined: 02/22/2009

Points: 76

Thanks for checking out the library.

It appears IE8 javascript system is bit on the crazy side since it does weird onload stuff with injected scripts on reloads. I have changed the way it injects the script and seems to not be displaying that error any more.

I should push out the fix to html5.kaltura.org/js shortly. As a temporary work around you can use: http://html5.kaltura.org/jsScriptLoader.php?class=window.jQuery,mwEmbed as the script url for testing.

Wed, 05/19/2010 - 01:44

Michael.Dale

Joined: 02/22/2009

Points: 76

I have updated the htm5 kaltura javascript, please retry and let me know if its working for you.

thanks for your interest in the html5 library.

Wed, 05/19/2010 - 05:16

shinokada

Joined: 05/09/2010

Points: 4

Thanks I will check it asap.

Wed, 05/19/2010 - 08:57

millebabords

Joined: 05/12/2010

Points: 4

hello, i will have a lot of questions about kaltura , as I'd like to adapt it to different scenari for IE :

- Use the WMP if Ogg codecs are detected (of propose to install them
- propose to install Chrome Frame .

is their an IRC channel to discuss that ? Or som doc to know how the IE fallback part could be changed ?

thanks
IE6 on my test page works really better !

http://www.millebabords.org/video/testhtml5kaltura.html

but :

- the third with audio , won't load
- As Itheora and others your are using

http://downloads.videolan.org/pub/videolan/vlc/latest/win32/axvlc.cab#Ve...

For embedding VLC , but this does not longer exists and 0.8.6 is not compatible with 1.0.x that 99% of VLC users have on their machine

Thu, 05/20/2010 - 05:30

Michael.Dale

Joined: 02/22/2009

Points: 76

Yes we could prompt people to install the chrome frame by updating the "mwe-embedplayer-for_best_experience" msg. something like:

<script>

     mw.ready(function(){

           mw.addMessage( {'mwe-embedplayer-for_best_experience' : 'your browser does not have ogg <a href="#">link to chrome frame install</a>'})

     });

</script>

Note the above hack may not work forever into the future. It would be better for me to add a configuration option or take some child html from the video embed that has a given class, since we don't want to get in the habit of msg replacement, since the code may expect something different in the msg.

The audio not loading sounds like a bug. I will investigate.

I agree, we should update VLC link. Also need to double check the api see if anything got changed.

Thu, 05/20/2010 - 09:53

#10

millebabords

Joined: 05/12/2010

Points: 4

thanks ! that might be what I will done .