Play Count

3 replies [Last post]
Wed, 11/23/2011 - 05:19
curlybub26
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Joined: 11/18/2011
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Hi,

Another question, how often does the kaltura management console refreshes their plays data? How do they define plays? Is it the number of complete plays? or a count when the user clicks on the play button?

Thank you.

Regards,
Harry

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Wed, 11/23/2011 - 06:36
#1
curlybub26
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Btw we are using the REST API to get the number of plays for each media in the management console

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Wed, 11/23/2011 - 23:05
#2
pixel-ink
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Hi Harry,

a play is triggerd when the play button is pressed, autostart is in effect or play is triggerd by the api.
I can't help you how often the stats are updated, but i think it was quite immediately, you can check this out easyily if you start a video and check the play via api.

ben

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Thu, 11/24/2011 - 05:32
#3
curlybub26
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User offline. Last seen 20 weeks 3 days ago.
Joined: 11/18/2011
Points: 39

Hi pixel-ink,

We retrieved the video play count using the management console or http://www.kaltura.com/api_v3/?service=media&action=get&entryId="mediaentryId"&version=0&ks=XXXXXXXXXX. However, play count is still not updated.

We think the management console refreshes it every 5 days based on the graph it displays.

Any idea on how we can use a KS that does not expire?

Thank you.

Regards,
Harry

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