Problems after Installation

5 replies [Last post]
Joined: 03/18/2010
Points: 5

I have two problems after installation, so please give me any advice is there is good idea to fix them.

1. Can't restart httpd unless it would be commented out some lines manually

[/opt/myKalturaApp/app/configurations/apache/my_kaltura.conf]

#DeflateFilterNote Ratio ratio
#DeflateCompressionLevel 9
#FilterDeclare COMPRESS
#FilterProvider COMPRESS DEFLATE resp=Content-Encoding !$gzip
#FilterProvider COMPRESS DEFLATE resp=Content-Type $text
#FilterProvider COMPRESS DEFLATE resp=Content-Type $application/x-javascript
#FilterProvider COMPRESS DEFLATE resp=Content-Type $application/.*xml.*
#FilterProvider COMPRESS DEFLATE resp=Content-Type $image/svg+xml
#FilterChain COMPRESS

if above lines are alive, error message would be shown like this:

"Starting httpd: Syntax error on line 23 of /opt/myKalturaApp/app/configurations/apache/my_kaltura.conf: Invalid command 'FilterDeclare', perhaps misspelled or defined by a module not included in the server configuration"

2. I can't log-in admin console, and this is the error log on that time( [account], [password] is masked by my hand).

The screen is white out , and there are no any hint on the window.

[Sat Jul 24 00:40:38 2010] [error] [client 125.30.131.206] PHP Fatal error: Uncaught exception 'KalturaClientException' with message 'failed to unserialize server result\n\n\n404 Not Found\n\nNot Found\n

The requested URL /api_v3/index.php was not found on this server.

\n\nApache/2.2.3 (CentOS) Server at kaltura-ce.spicebox.jp Port 80\n\n' in /opt/myKalturaApp/app/admin_console/lib/Kaltura/KalturaClientBase.php:129\nStack trace:\n#0 /opt/myKalturaApp/app/admin_console/lib/Kaltura/KalturaClient.php(8017): KalturaClientBase->doQueue()\n#1 /opt/myKalturaApp/app/admin_console/lib/Kaltura/AuthAdapter.php(39): KalturaSystemUserService->verifyPassword('[account]', '[password]')\n#2 /opt/myKalturaApp/app/vendor/ZendFramework/library/Zend/Auth.php(117): Kaltura_AuthAdapter->authenticate()\n#3 /opt/myKalturaApp/app/admin_console/controllers/UserController.php(136): Zend_Auth->authenticate(Object(Kaltura_AuthAdapter))\n#4 /opt/myKalturaApp/app/vendor/ZendFramework/library/Zend/Control in /opt/myKalturaApp/app/admin_console/lib/Kaltura/KalturaClientBase.php on line 129, referer: http://kaltura-ce.spicebox.jp/admin_console/

Joined: 03/18/2010
Points: 5

It looks like the same problem.

Installation on Windows | Kaltura: Open Source Video Developer Community
http://www.kaltura.org/installation-windows

I'll post error log again on this problem.

/opt/myKalturaApp/log/kaltura_apache_errors.log

[Mon Jul 26 12:26:07 2010] [error] [client 125.30.131.206] PHP Fatal error: Uncaught exception 'KalturaClientException' with message 'failed to unserialize server result\n\n\n404 Not Found\n\nNot Found\n

The requested URL /api_v3/index.php was not found on this server.

\n\nApache/2.2.3 (CentOS) Server at kaltura-ce.spicebox.jp Port 80\n\n' in /opt/myKalturaApp/app/admin_console/lib/Kaltura/KalturaClientBase.php:129\nStack trace:\n#0 /opt/myKalturaApp/app/admin_console/lib/Kaltura/KalturaClient.php(8017): KalturaClientBase->doQueue()\n#1 /opt/myKalturaApp/app/admin_console/lib/Kaltura/AuthAdapter.php(39): KalturaSystemUserService->verifyPassword('madoguchi@spice...', 'spice123')\n#2 /opt/myKalturaApp/app/vendor/ZendFramework/library/Zend/Auth.php(117): Kaltura_AuthAdapter->authenticate()\n#3 /opt/myKalturaApp/app/admin_console/controllers/UserController.php(136): Zend_Auth->authenticate(Object(Kaltura_AuthAdapter))\n#4 /opt/myKalturaApp/app/vendor/ZendFramework/ in /opt/myKalturaApp/app/admin_console/lib/Kaltura/KalturaClientBase.php on line 129, referer: http://kaltura-ce.spicebox.jp/admin_console/

--
Ryuji Kanbe
http://kaltura.jp/
http://twitter.com/kaltura_jp

Joined: 06/01/2010
Points: 72

Make sure you have the "filter.load" module installed. The module "ext_filter.load" will not work (but probably won't hurt anything).

Jason

Joined: 10/08/2010
Points: 4

make sure you have a copy of mod_filter.so on your server, and note it's location:

find / -name mod_filter.so

Edit your httpd.conf (usually in /etc/httpd/conf)

# Add this line:
LoadModule filter_module modules/mod_filter.so

Reboot Apache:

service httpd restart

or

/etc/rc.d/init.d/httpd restart

Joe Hyde
http://www.hydeinteractive.com/

Joined: 03/18/2010
Points: 5

Hi, I finally have got into admin console by http://www.kaltura.org/blank-page-trying-login-adminconsole#comment-4428

I really appreciate such a kind support from this community!

--
Ryuji Kanbe
http://kaltura.jp/
http://twitter.com/kaltura_jp

Joined: 02/14/2012
Points: 2

uncomment this in /etc/httpd/conf/httpd.conf (or equivalent file)

# LoadModule filter_module modules/mod_filter.so

to

LoadModule filter_module modules/mod_filter.so