Copyright © 2012 Kaltura Inc.
All Rights Reserved. Designated trademarks and brands are the property of their respective owners.
So reading through these forums I'm seeing all kinds of people reporting similar kinds of breakage, the same problems being reported repeatedly, and nobody on the team responding to them.
There's a thing at the top that says "we will make sure that you get an answer within a few days tops", but that's clearly not happening - not even a "That shouldn't be happening, not sure why, don't have time to trouble-shoot, sorry".
What's going on? Have you guys given up? Are you actually serious about Kaltura CE?
I understand that when we're using a free product you sometimes get put in the queue behind paid customers, but it would be good if we could at least get some idea what to expect - if it's completely unsupported and you don't intend to help, just say so. Or if you can't help without payment, point us towards your paid support option.
Without any idea what's going on there, all we can do is suggest to clients that they stay away from Kaltura, paid or free.