Select Thumbnail in KAE

11 replies [Last post]
Joined: 05/14/2009
Points: 69
Screenshot from Kaltura.com demo page

In KAE after clicking "Save & Publish", the Select As Thumbnail window pops up.
However if you don't have audio in audio timeline and use the slider to fine a frame of the video, it does not work.
Same problem in Kaltura Demo page, too. http://corp.kaltura.com/technology/editing_and_annotation Screenshot is attached.
Any idea?
Thanks.

My code:

swfobject.embedSWF("http://www.kaltura.com/kae/ui_conf_id/47400", "ke", "830", "690", "9.0.0", false, flashVars, params);
Joined: 03/29/2009
Points: 764

Hi,

What exactly happens after you try to select a thumbnail when you don't have audio? Do you get an error message, or just can't save the thumbnail?

Joined: 05/14/2009
Points: 69

You can save it and no error message. What happens is when you move the slider, the frame of the video does not change. You won't be able to select the frame of the video as the thumbnail.

Joined: 03/29/2009
Points: 764

Thanks, we will check it out.

Joined: 05/14/2009
Points: 69

Hello IdoSet,
I still have the same problem. Is there any update?
Thanks.

MicMic (not verified)
MicMic's picture

Hi millsC,
what Advanced Editor version are you using?

Joined: 05/14/2009
Points: 69

I am using KAE version 1.0.10.23714, (http://www.kaltura.com/kae/ui_conf_id/47400)

MicMic (not verified)
MicMic's picture

This problems doesn't occur in version 1.0.10.23657, so you can try to use this version.

Joined: 05/14/2009
Points: 69

Thanks.
But how can I access that version? What's the ui_conf_id?

MicMic (not verified)
MicMic's picture

I created an identical uiconf, with the suitable version : 2560531

Joined: 05/14/2009
Points: 69

This uiconf fixed the selecting the thumbnail problem.
http://www.kaltura.com/kae/ui_conf_id/2560531 is version: 1.0.10.23573

But the version number is going backward. Just want to make sure it is correct.
Thanks.

MicMic (not verified)
MicMic's picture

Yes it is correct, since this bug is solved in the earlier version.

FYI, there is a new version of KAE with several bug fixes and improvements. This version is supposed to be released in the following month.