Unable to log in with a new "Publish Administrator"

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Project:Kaltura Community Edition (CE) - Self Hosted Online Video Platform
Version:Eagle (CE 5)
Component:User interface
Category:support request
Priority:critical
Assigned:Unassigned
Status:active
Total votes:0
Description

Hi!

I've created a new publish administrator, using admin. But I can't log into Managment-Console using the new Publish Administrator I've created. I can find the user inside admin-console, but I haven't got a password/login credentials. There is no email with login credential sent out. So a new user doesn't recieve any login password. The "forgot password" doesn't work either.

I'm stuck, please help!

PS! I specified version "Eagle (CE 5) but I don't know if that the right version I'm on.

TB

Comments

#1

In the Admin Console, under the Publisher Management tab, select the "Actions" drop down menu for the newly created partner, select "Manage", a new window will open. Pop-ups must be enabled for the new window to open.