Uploading very large files fails with error

10 replies [Last post]
Joined: 07/27/2010
Points: 10

Running 2.0.2 uploading video files larger than 2 GB. After 1% or so, error pops up: "No Files Uploaded An error occurred during the upload. Please try again." I have tested files smaller than 2 GB (up to 1.7 GB) and everything seems fine. Is this a maximum size setting that can be changed?

Joined: 09/10/2010
Points: 1

We are going to move from 1.5x to 2.0 because the file upload limit is set to 200 Mb which is insanely small when talking video.

I can live with a 2 Gb upload limit if that is what it truly is. In Kaltura 2.0 can you throttle upload sizes down in the server settings?

We are hosting a Drupal multi-site for schools and want to implement Kaltura 2.0 in hopes that we will be able to split the IDs up.

Any advice?

Thanks!
Tom

Joined: 06/01/2010
Points: 72

The limitations are set in the Kaltura CE Apache configuration file located at:

[installation path]/app/configurations/apache/my_kaltura.conf

It contains these lines:

## PHP directives #################
php_value memory_limit 64M
php_value max_execution_time 60
php_value post_max_size 1600M
php_value upload_max_filesize 1524M
php_value variables_order EGPCS
php_flag magic_quotes_gpc off
###################################

Try changing them (and restarting Apache).

Joined: 09/05/2010
Points: 8

still get the error when uploading larger files even if the above file were updated and apache restarted.

Any idea?

Joined: 08/13/2010
Points: 6

Same thing here... I'm trying to upload a big mov file (2.4Gb) but when I click the upload button, it tells that the upload failed.

Here is the trace from /opt/myKalturaApp/log/kaltura_api_v3.log

http://pastebin.com/mWxTmFNQ

How can I resolve this issue?

Thanks!

Joined: 09/05/2010
Points: 8

Seem like the only solution for this is to upload large files from an ftp server by using .csv file but for me didn't work.

Joined: 08/13/2010
Points: 6

I manage to transfer a big file but this is a hack.

I have first uploaded a small .mov file on the server, then Kaltura ask me to fill the metadata related to the video. Before clicking next, I looked into the /opt/myKalturaStorage/content/uploads folder on the server and identify the file that I have uploaded (0_7458ab92796ad2648e86f72b13564838.mov). Using rsync, I have replace that file with the "big one" and then clicked Next. Everything works fine after that.

I needed to make this workaround because I needed to make the proof of concept that Kaltura can handle HD files. It works really well. But now if I want to allow user to upload content, I need to find a way to upload big file without the need of doing that manual operation each time...

Joined: 09/05/2010
Points: 8

good one. i intend to use it with wordpress(all in one...) and i am planning to encode lot's of movies and using your hack takes some time. i am still expecting somebody on this forum -admin- might have an idea on how to bulk upload large files.

Joined: 06/03/2011
Points: 4

Any updates on this? I'm still stuck at a 2GB upload limit.

Joined: 10/15/2011
Points: 20

Have the same problems! Wanna upload HD Videofiles , short Videoclips, but every file has a min. size of 2,5 GB. Tried the manual solution, but there is no file in /opt/kaltura/web/content/uploads ...

Is there no possibility to change the upload limit?

Changes in php.ini and uiconf dont work ...

Is there a upload limit inside the upload.swf ?

... questions over questions but it seems there is no solution around ...

Joined: 11/04/2010
Points: 3

The import option in the kmc is my workaround to upload large files. I've changed the upload limits within apache and kaltura and still no go...it could be browser and/or workstation memory limits causing the inablity to upload more than 2.5 gb.