Video not showing on iOs / Android

2 replies [Last post]

Fri, 07/22/2011 - 14:07

Joined: 07/22/2011

Points: 8

Hello,
We have a real problem with Kaltura, the video is not showing at all on android/iOs Devices. It loads the HTML5 UI but when pressing play shows the famous message "This movie could not be played". (caption1.png)

- The video works fine on Flash / HTML5 desktop browsers but not on mobile.

- I'm using the latest version of mwEmbed extracted from:
svn co http://www.kaltura.org/kalorg/html5video/trunk/mwEmbed/

- I have configured, enabled and converted the right flavours

- Maybe the problem could be in playManifestAction.class.php

- I attach the kaltura_apache_access.log file

You can test the video on:
http://dev.miguelpuig.com/lab/html5Video/test1.html

Thank you in advance

Attachment	Size
kaltura_apache_access.log_.txt	3.12 KB
caption1.png	139.4 KB

Fri, 07/22/2011 - 17:08

papyromancer

Joined: 05/13/2009

Points: 164

Looking at your source, I only see http://50-57-115-250.static.cloud-ips.com/p/100/sp/10000/embedIframeJs/u... included (but it doesn't load), not your svn checkout of mwEmbed.

Include the javascript from your local mwEmbed path, or use the cdn url, then make sure you're setting the mwEmbed config to use your CE:
http://html5video.org/wiki/index.php/mwEmbedManual:Kaltura.ServiceUrl

Wed, 07/27/2011 - 08:47

miguel_2

Joined: 07/22/2011

Points: 8

papyromancer Thank you for your response.

I think my LocalSettings.php file works fine. This is the config:

SCRIPT_LOADER_URL = 'http://streamservice.eurotvguild.com/html5/html5lib/v1.3.3/ResourceLoader.php';

mw.setConfig('Kaltura.UseManifestUrls', 'true');

mw.setConfig('Kaltura.ServiceUrl', 'http://streamservice.eurotvguild.com');

mw.setConfig('Kaltura.ServiceBase', '/api_v3/index.php?service=');

mw.setConfig('Kaltura.CdnUrl', 'http://streamservice.eurotvguild.com');

mw.setConfig('Kaltura.IframeRewrite', 'true');

mw.setConfig('EmbedPlayer.EnableIframeApi', 'true');

mw.setConfig('EmbedPlayer.EnableIpadHTMLControls', 'true');

mw.setConfig('EmbedPlayer.UseFlashOnAndroid', 'true');

This rendered file works fine:
http://streamservice.eurotvguild.com/index.php/kwidget/cache_st/13117509...

This is the javascript file automatically loaded:
http://streamservice.eurotvguild.com/p/99/sp/9900/embedIframeJs/uiconf_i...

I get the code from the Kaltura Embedding admin (see screenshot.png)

The player works on HTML5 on the browser (?forceMobileHTML5) but no on iOs/Android.

I don' t know exactly what should I configure.

Thank you very much.

Attachment	Size
screenshot.png	146.96 KB