weird failure, seems to partially work...

5 replies [Last post]
Joined: 01/26/2010
Points: 1

Hi, I’ve recently attempted to install KaltureCE on my server. The installation appears to succeed, but after I put in the e-mail address and administrator information and click continue, it tells me that installation has failed; but it does create the partner ID and the secret passwords, etc.
I thought that I could ignore the failure message and continue using, but when I go to the setup in Drupal and enter the account information for my server it get the following error message:

Couldn't import partner details. Array ( [0] => Array (

 => SERIALIZE_ERROR [desc] => failed to serialize server result ) ) :

I’m not sure why this is happening, the databases are setup and all seems ok. I’ve edited the kaltura_settings.php file appropriately (<a href="http://jeff-clay.com/kalturaCE/" title="http://jeff-clay.com/kalturaCE/">http://jeff-clay.com/kalturaCE/</a>)  and also edited the crossdomain.xml file as well.

Joined: 06/29/2009
Points: 93

Do you have short tags enabled?

(check your server config)

Joined: 05/05/2010
Points: 2

Hi,

i just posted on this as another thread since I get the same error. I was wondering if you were able to solve this issue? Also, how can I check if short tags is enabled? Would that be in Drupal config or Apazhe config?

Thanks!

Joined: 06/29/2009
Points: 93

Create a php file with : <? echo "Look short tags are working!!!";?> in it and see if it can be served.

---Jeff

Joined: 10/08/2010
Points: 4

This suggestion is clear as mud:

Create a php file with : <? echo "Look short tags are working!!!";?> in it and see if it can be served.

Joe Hyde
http://www.hydeinteractive.com/

Joined: 09/02/2010
Points: 21

Not sure what short tags have to do with this... the drupal file that generates this error is kaltura_client_base.php (found within the kaltura_client folder of the module). There's probably a $this->log() instruction around about the line that produces the message; perhaps check the kaltura.log (usually found within your {site}/files/ directory) for the $http_result response?